Shipping policy
Effective Date: September 8, 2026
Website: t0dc1u-0q.myshopify.com
We work diligently to ensure your household paper essentials and personal care products are packed securely and dispatched in a timely manner.
4.1 Shipping Rates & Free Shipping Eligibility
Our shipping pricing structure is transparent and straightforward based on total cart checkout value:
| Order Threshold Value | Standard Shipping Fee | Estimated Delivery Time |
| Under $10.00 USD ($0.01 – $9.99) | $5.99 USD | 5 – 10 Business Days |
| $10.00 USD and Above ($10.00+) | FREE SHIPPING ($0.00) | 5 – 10 Business Days |
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Free Shipping: Applied automatically at checkout on all orders equal to or exceeding $10.00 USD.
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Flat Rate Shipping: Orders under $10.00 USD incur a flat rate shipping charge of $5.99 USD.
4.2 Processing & Dispatch Timelines
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Order Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after receiving your order confirmation email.
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Order Tracking: Once your package leaves our fulfillment center, you will automatically receive a dispatch notification email containing an active tracking number and carrier portal link.
4.3 Address Accuracy & Undeliverable Packages
Please ensure that your delivery address is accurate and complete during checkout. We are not responsible for shipments delayed or returned due to incorrect or incomplete street addresses provided by the buyer. If a package is returned to our address (Carrer de Joan Ripoll i Trobat, 27) due to insufficient address details, reshipping fees will apply.